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TERMS AND CONDITIONS

TERMS AND CONDITIONS

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Macarthur Women's Health Centre Last updated: May 2026

Introduction

These Terms and Conditions ("Terms") govern your use of the Macarthur Women's Health Centre website located at macarthurwhc.com ("the Website"), operated by Macarthur Women's Health Centre ("MWHC", "we", "us", "our"), a not-for-profit community health organisation based at 6 Budgen Place, Campbelltown NSW 2560.

By accessing or using this Website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use this Website.

1. Who Can Use This Website

This Website is intended for use by:

  • Women seeking information about health and wellbeing services available through MWHC

  • Health professionals, agencies, and organisations seeking to refer clients to MWHC services

  • Members of the community seeking information about local support services

  • Donors, volunteers, and supporters of MWHC

This Website does not require the creation of a user account to access general information. Submission of referral, contact, or subscription forms constitutes use of the Website and acceptance of these Terms.

Users must be 15 years of age or older to submit personal information through this Website without parental or guardian consent. Use of this Website by anyone under 15 years of age requires the consent and supervision of a parent or guardian.

2. Nature of Services and Information Provided

MWHC provides this Website for general information purposes about our services, programs, and community resources. The information on this Website:

  • Is intended as a general guide only and does not constitute medical advice, diagnosis, or treatment

  • Is not a substitute for professional health, legal, financial, or counselling advice

  • May not be current, complete, or applicable to your individual circumstances

If you are experiencing a medical emergency, please call 000 immediately.

If you are in crisis, please contact:

  • Lifeline: 13 11 14

  • NSW Domestic Violence Line: 1800 65 64 63

  • Beyond Blue: 1300 224 636

MWHC is not a crisis service. Submission of a form through this Website does not guarantee immediate contact or service access.

3. Referral and Contact Form Submissions

When you submit a referral, contact, or enquiry form through this Website:

  • We will endeavour to respond within our standard operating hours (Monday to Friday, 9:00am – 4:30pm)

  • Submission of a form does not constitute confirmation of an appointment or service placement

  • MWHC reserves the right to determine eligibility for services based on our service guidelines and capacity

  • Agency referrals are subject to client awareness and consent as outlined in our referral process

4. Retention of Right to Change Offerings

MWHC reserves the right to:

  • Modify, suspend, or discontinue any service, program, or resource listed on this Website at any time without prior notice

  • Change operating hours, locations, fees, or service availability

  • Update or remove content from the Website at any time

We will endeavour to keep information on the Website current and accurate, but cannot guarantee that all information is up to date at all times. We recommend contacting us directly to confirm current service availability.

5. Warranties and Responsibility

MWHC provides this Website and its content on an "as is" basis. To the maximum extent permitted by law, we make no warranties or representations, express or implied, regarding:

  • The accuracy, completeness, or suitability of information on this Website for any particular purpose

  • The availability or uninterrupted operation of this Website

  • The outcome of any services accessed through or described on this Website

External links to third-party websites or services are provided for convenience only. MWHC does not endorse, control, or take responsibility for the content or privacy practices of any linked external websites, including those listed in our Local Service Directory.

6. Intellectual Property

All content on this Website, including but not limited to text, images, graphics, logos, icons, downloadable resources, and the overall design and layout, is the property of Macarthur Women's Health Centre or its content suppliers and is protected by Australian copyright law.

You may:

  • View and print content from this Website for your own personal, non-commercial use

  • Share links to pages on this Website

You may not:

  • Reproduce, republish, distribute, or commercially exploit any content from this Website without prior written permission from MWHC

  • Use MWHC's name, logo, or branding in any way that implies endorsement or affiliation without written consent

  • Remove or alter any copyright, trademark, or proprietary notices

Downloadable resources (such as those on the Freebies page) are provided for personal use only and may not be redistributed or republished without permission.

7. Newsletter Subscriptions

By subscribing to the MWHC newsletter:

  • You consent to receiving periodic email communications from MWHC including service updates, event information, and health resources

  • You may unsubscribe at any time by clicking the unsubscribe link in any email or by contacting us directly

  • MWHC will not share your subscription details with third parties for marketing purposes

8. Indemnification

By using this Website, you agree to indemnify, defend, and hold harmless Macarthur Women's Health Centre, its staff, volunteers, contractors, and affiliates from and against any claims, damages, losses, liabilities, costs, or expenses arising from:

  • Your use of or inability to use this Website

  • Your violation of these Terms

  • Any content you submit through this Website that is inaccurate, misleading, or unlawful

  • Your violation of any third party's rights

9. Limitation of Liability

To the maximum extent permitted by applicable Australian law, MWHC will not be liable for any indirect, incidental, special, consequential, or punitive damages arising from:

  • Your use of or reliance on information on this Website

  • Any interruption, error, or omission in Website content

  • Any delay in responding to enquiries or referrals submitted through this Website

  • Any decision made based on information found on this Website

Nothing in these Terms limits any rights you may have under the Australian Consumer Law or other applicable legislation that cannot be excluded by agreement.

10. Right to Modify These Terms

MWHC reserves the right to update or modify these Terms at any time. Changes will take effect immediately upon posting to this Website. The date of the most recent update is shown at the top of this page.

Your continued use of this Website following any changes constitutes your acceptance of the updated Terms. We encourage you to review these Terms periodically.

11. Governing Law and Dispute Resolution

These Terms are governed by the laws of New South Wales, Australia. Any disputes arising from your use of this Website or these Terms will be subject to the exclusive jurisdiction of the courts of New South Wales.

MWHC is committed to resolving any concerns or complaints fairly and promptly. If you have a concern about this Website or our services, we encourage you to contact us directly in the first instance before seeking formal resolution.

12. Contact Information

For any questions, concerns, or complaints relating to these Terms or your use of this Website, please contact us:

Macarthur Women's Health Centre 6 Budgen Place, Campbelltown NSW 2560 Phone: (02) 9794 0177 Email: via the contact form at macarthurwhc.com/contact-us Office hours: Monday to Friday, 9:00am – 4:30pm

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